Waukesha Water Softener Co. Call(262) 333-5451

Water softener replacement in Waukesha, WI

Replacing a softener in Waukesha after the lake water switch

Plenty of Waukesha basements hold a softener bought back when the city pumped well water. Replacing it is one option. For a unit that still works on city water, keeping it and going through the City's optimization can be the better one, and this page says so plainly.

Call (262) 333-5451Mon to Fri, 7am to 5pm

A softener set up for water that no longer arrives

Until October 2023, city taps ran roughly 21 grains, and softeners were set for that. The lake water now runs about 8, and many units in the city may still be set for the old number.

On the Waukesha sewer system, the City's program calls for any softener still in use to be optimized by one of its listed companies. For a sound older unit, that visit may be all it needs, and it is a far smaller step than a replacement.

When replacing is worth it

Replacement earns its place in three situations: the old unit lets hardness through, which a faucet it feeds shows as any reading above zero; the house draws from a private well in the Village of Waukesha or the Town of Genesee and its softener is worn out; or a city household wants a new system. Any of these houses may drain to the Waukesha sewer, where the optimizer has to be certified for the softener's brand, so raise the sewer early: before any price, you get a plain answer on whether our softener's brand has an optimizer certified for it.

A new softener on the Waukesha sewer is treated like any other one in service there. It needs the City's optimization, done by a listed technician certified for its brand, which is why the brand question comes up on the call before a price does.

Replacement day

Before anything is unhooked, the hardness is read on water that has not passed through the old softener: either that unit is bypassed for the test, or the reading comes from a Waukesha faucet it never fed. The plumbing contractor takes the old softener out first, whether it was set for the city's former well water or for a private well. Its replacement and the brine tank take the old spot, or anywhere else the main line runs close to a drain and an outlet, and then the bypass and the drain line with its air gap are connected.

A reverse-osmosis drinking faucet goes in beside the kitchen sink, and the last job is a hardness check at a faucet, repeated until it comes back zero.

What the call needs for a replacement

Your address or the fact of a well, how many live in the house, where the old unit sits and the spot the supply pipe enters. If you know the old softener's hardness setting, that helps too, and for a city address, whether your drains go to the Waukesha sewer.

Common questions

Is it worth replacing a softener that still works on city water?

Often it is not. A working unit on water near 8 grains may only need optimizing under the City's program, and the call will tell you so if that is the case.

Will a new softener still need the City's optimization?

Yes, as long as the house discharges to the Waukesha sewer system. The City's program covers softeners in use there, new ones included, and the technician has to be certified for the brand, a point the call settles before any price.

Does the old unit come out the same day?

Yes. Taking out the old softener is the plumber's first step on replacement day, before the new tanks are set.

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